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FAQ
Frequently Asked Questions
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How does it work?Browse Our Products: Explore our wide range of fresh, high-quality meats. Use filters to find exactly what you need, from cuts to portion sizes. Add to Your Cart: Select the items you want and customize them to your preference. Adjust weights, choose specific cuts, and add additional items if needed. Checkout and Payment: Proceed to checkout, enter your delivery details, and select your preferred payment method. We accept secure online payments. Order Confirmation: Once your order is placed, you'll receive a confirmation email or SMS with all the details and an estimated delivery time. Delivery to Your Door: Sit back and relax! Your order will be delivered fresh to your doorstep at the scheduled time. Enjoy: Prepare and savor your meals with our premium cuts and quality products.
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What are your delivery charges?Pretoria & Roodeplaat: Orders under R1000: R49 Orders above R1000: Free Additional charges may apply for outlying areas. Centurion & Midstream: Orders under R1500: R79 Orders above R1500: Free Additional charges may apply for outlying areas. Midrand & Sandton: Orders under R1500: R99 Orders above R1500: Free Additional charges may apply for outlying areas.
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Where do you deliver?We currently deliver our premium products to the following areas: Pretoria: Covers Pretoria North, Wonderpark and surrounding areas, Montana, Magalieskruin, Doringkloof, Roodeplaat, Sinoville and surrounds, Moot, Villeria, Brooklyn, Menlyn, Waterkloof, Groenkloof, Moreleta Park, Garsfontein, Faerie Glen, and nearby neighborhoods. Centurion: Covers Rooihuiskraal, Midstream, Heritage Hill, Irene, and surrounding areas. Midrand, Sandton, and Fourways: Includes Bryanston, Randburg, and nearby areas. (For other areas in Johannesburg, please confirm availability before placing your order.) Don’t see your area? Contact us via email or WhatsApp, and we’ll gladly check if we can arrange a delivery route to your location!
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Why create an account?During checkout you will be able to create a new account. The advantages of setting up an account, means it will be quicker next time you shop with us. In your account section you can: View your order history, a detailed list of items in each order you have placed with us. View the items you’ve placed on your shopping list. Your address and billing information is encrypted and stored in your account so you don’t need to add it again each time you shop. To create an account, click on ‘Your Account’ button on the top right of every page on the website. You can then either log in or register. Whenever you come back to our site, login as a Returning Customer. You can change account information at any time by logging into your account.
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